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Industries

Education Collections

Our clients feel confident in our services because our approach to collections is unique. Effective and sensitive to preserving client/alumni relationships, each higher education team member has thorough knowledge and understanding of the work and access to industry-leading tools. We are committed to promoting and protecting our clients reputation for accountability, highly ethical collection practices and customer service. We appreciate the need for tactful handling of alumni communications and strive to uphold the integrity of the school-student relationship.

Government Collections

Collecting from constituents can be complex. We understand how to work within existing consumer protection statutes and follow a strict code of ethical conduct. Minimizing legal complications and PR distractions are at the forefront of our approach. By selecting the right collections professional that uses a delicate but firm touch, clients feel confident we can work within existing consumer protection statutes. We have established multi-layer safeguards and perform daily monitoring of calls and computer usage to ensure staff compliance.

Medical Collections

Our medical clients have a partner who understands their needs, the most important of which is protecting their reputation in the marketplace. Todays mos advanced technology effectively and efficiently connects collection staff with patients to establish a plan for payment. We offer an early out program, patient payment reminders, easy access to multiple payment resources and a sensitivity to the financial burdens that are often associated with medical care.

Business & Transactional

We believe the clients business goals always come first and legal solutions should be crafted to meet those goals. Our attorneys have significant executive-level and legal experience in entrepreneurship, government, small business and government contracting. We are meaningful contributors and valueadded advisors to our clients.

Litigation

Our approach to litigation is as dynamic as the problems we are solving. First and foremost, we represent our clients, their needs and their interests. We have more than 120 years combined experience handling complex litigation for individuals, families and businesses. From the initial assessment through settlement, we stand beside our clients with a specialized approach to litigation. We fight firm but fair to ensure a just outcome for our clients every time.

Why you might need litigation.

Whether you have been sued, arrested or are filing a lawsuit yourself, you need legal advice from an experienced attorney who can help you navigate the complexities of the legal system and fight on your behalf to get the outcome you deserve.

Financial & Banking Services

You can be confident that our Security and Compliance processes are above reproach and our production results will raise the bar.

Whether you are an existing partner or looking to add a reliable vendor, you can be confident that our security and compliance processes are above reproach and our production results will raise the bar. We offer a variety of full suite services that are overseen by a team of industry subject matter experts and include legal, pre-legal, traditional first and third-party collection service providers. We also service all banking and financial services products (mortgage, retail lines and loans, credit card, revolving, DDA, etc.).

Call Center Services

Our uniquely experienced first-party collections call center services help solve for todays labor shortage challenges with flexible staffing and schedule models. The In-house call center team seamlessly represents your brand using the best in class technology and processes to improve collection outcomes. Our ecosystem of debt recovery experts have a proven track record of improving the customer experience, enhancing profitability and ensuring compliance.