Frequently Asked Questions

Yes! Whether you need help registering a found pet or a tutorial on how to use our services, we are here 24/7.

Call The MPC Helpline toll-free at (833) 567 - 8911 or (833) Lost - 911

Absolutely! My Pet Credentials is a free tool that helps animal rescues and shelters identify lost pets with microchips or rabies tags. As well as allowing pet owners to identify their lost pets with unregistered microchips or rabies tags and immediately contact the shelter or rescue caring for them.

Yes! On my pet credentials, you can upload and store AKC records, health certificates, medical records, rabies certificates, and vaccination records. The platform makes it easy and secure for you to keep track of important health information about your rescue pets. This information is easily accessible and can be shared with your veterinarian, groomer, or anyone else who needs it.

Yes, of course! Rescues and shelters can easily transfer ownership of rescue pets to potential new owners, foster parents, or other rescue organizations with My Pet Credentials. All data, photos, and records will be transferred in seconds.

For animal rescues or shelters, accepting a transfer of ownership is completely free. New parents or foster parents must pay $23.95 per year for a premium subscription to accept ownership transfers.

The unregistered microchip or rabies tag of lost pets found by animal rescues, shelters, foster parents, or good Samaritans should be saved as a tracking number in the lost pets profile you create.

The tracking number you have registered within My Pet Credentials can be entered by the pet owner as a google search, social media search, or at www.mpclost.com. A picture of the lost pet will be displayed along with identifying characteristics about the pet. In this way, a pet parent can quickly realize that their lost pet has been found. For a speedy and successful reunion, they will be able to contact the animal rescue, shelter, or foster parent caring for this lost pet.

Definitely! In addition to registering microchip numbers or rabies tag numbers, the Lost and Found flyer directs pet parents to www.mpclost.com to enter the tracking numbers so they can contact the rescue or foster parent caring for the pet.

Over 1000 lost pets have been rescued and rehomed by our rescue organization. The majority of these animals had microchips and rabies tags when they were rescued. We are committed to providing a free resource for identifying lost pets and returning them back to their loving environments.We ensure microchips are 99.99% effective.

Absolutely! My Pet Credentials is registered with the American Animal Hospital Association.

Yes, indeed! For a Basic subscription, My Pet Credentials is 100% free for foster parents. We've packed a lot of technology into the basic package, including our one-of-a-kind lost and found service. In addition, unlimited family and foster pet profiles can be managed.

Our Premium subscription costs $23.95 per year. This allows all foster parents to take advantage of three additional very useful features. Keeping track of your foster pets' medical records, health certificates, rabies certificates, AKC certificates, and vaccination records. Accepting the transfer of ownership of a new family member or foster pet digitally and allowing your veterinarian to upload and verify the vaccination records of your foster pet.

The only difference is where you create your pet profiles. Many pet owners foster pets for rescues and shelters and some foster parents don’t have pets of their own. Where you create a pet profile is critical in case the pet is lost and found. You can add a pet as “My Pets” or “Foster Pets”

• My Pets = Your family’s personal pets

• Foster Pets = A pet you're temporarily caring for until they are reunited with their owner or adopted into a new home

The system keeps these categories separate for clarity and identification purposes to ensure the lost & found profile is displayed properly to those searching for the pet.

Simply log into your MPC account, click “Add a Pet,” as a Foster Pet and enter the pet’s information:

• Basic details (name, gender, breed, age)

• Microchip or rabies tag numbers (if available)

• Photos (front, left, and right side photos) You can update and edit the pet’s information at any time.

You can create a Found Pet Profile as a Foster Pet in My Pet Credentials and assign the microchip or rabies tag ID as a tracking number.

If the original owner searches for their lost pet via Google, social media, or mpclost.com by entering a tracking number, your foster pet’s profile will appear, making a quick reunion possible.

Yes! Foster parents can initiate Transfer of Ownership to a pet’s forever home. The new owner will receive the pet’s microchip, rabies tag, health records, and profile digitally—no paperwork and no microchip registration required.
(Note: Accepting a transfer requires the new owner to have a Premium subscription.)

• My Pets = Your family’s personal pets

• Foster Pets = A pet you're temporarily caring for until they are reunited with their owner or adopted into a new home

The system keeps these categories separate for clarity and identification purposes to ensure the lost & found profile is displayed properly to those searching for the pet.

If a foster pet goes missing, their tracking numbers (microchip or rabies tag) can be searched on Google, social media, or mpclost.com.

The pet’s Lost Profile will appear, helping rescuers or Good Samaritans contact you immediately to bring them back safely.

Absolutely! My Pet Credentials is registered with the American Animal Hospital Association.

Yes! Whether you need help finding your lost pet or a tutorial on how to use our services, we are here 24/7.

Call The MPC Helpline toll-free at (833) 567 - 8911 or (833) Lost - 911

Yes, indeed! For a Basic subscription, My Pet Credentials is 100% free for pet owners. We've packed a lot of technology into the basic package, including our one-of-a-kind lost and found service. In addition, unlimited family and foster pet profiles can be managed.

Our Premium subscription costs $23.95 per year. This allows all pet owners to take advantage of three additional very useful features. Keeping track of your pets' medical records, health certificates, rabies certificates, AKC certificates, and vaccination records. Accepting the transfer of ownership of a new family member or foster pet digitally and allowing your veterinarian to upload and verify the vaccination records of your pet.

That's right! It doesn't matter what order you upload your pets' vaccination records, either the latest or the oldest. Your pet's latest vaccinations are easily accessible and displayed with My Pet Credentials. The most recent vaccinations and records for each vaccine are displayed on the pet’s vaccination details page

Definitely! If you click on send complete profile in your settings, you can email the new veterinarian or pet salon all of the required information for you, your emergency contact, and all of your pets. As a result, you save a lot of time and ensure that all your information is accurate.

Our free subscription allows pet owners to save their pets' microchip number or rabies tag info, for free.

Whenever your loved one is separated from you and found by a good Samaritan, rescue, or animal shelter, they enter the microchip or rabies tag into Google, any major social media platform or at www.mpclost.com.

Pictures of your pet and several other pieces of identifying information will appear. The most important benefit is that the person who found your loved one will be able to reach out to you and provide you with their contact information so that you can be reunited quickly. There is no disclosure of your personal information to the person who has found your loved one.

First, enter your pet’s microchip number or rabies tag into Google, any major social media platform or at www.mpclost.com. if the person who found your loved one has registered your pet within our system:

Pictures of your pet and several other pieces of identifying information will appear. It will provide you with the name, address, and phone number of the rescue or shelter caring for your lost pet, or it will provide you with a button to contact the foster parent to reunite with your loved one.

If no results are shown, register your pet with My Pet Credentials and save your pet’s microchip number and rabies tag as a tracking number within the pet’s profile. Activate a Lost & Found flyer and share on all your social media platforms.

Call The MPC Helpline toll-free at (833) 567 - 8911 or (833) Lost - 911 after you have registered your lost pet and posted your Lost & Found flyer to your social media platforms

Yes, you can! In addition to saving the name of the company and phone number, you can also save the policy number.

Yes, you can save and share feeding instructions for each pet. In addition to providing the brand and type of food, you can also provide the time of day, how many times a day, and the amount of food they eat.

Definitely! It is easy to send appointment requests via email to your pet salon if your pet salon has not yet registered with My Pet Credentials, which is free to all pet salons.

When your pet salon is registered with My Pet Credentials, you can schedule appointments through the app and the app will always attach your pet's most recent vaccination records.

Absolutely! My Pet Credentials is free for all veterinarians, so your veterinarian can access your pet's information 24/7 and input your pet's administered date and expiration date for any vaccine. It's that simple. In this case, there is nothing that the veterinarian needs to upload.

Your pet's vaccination record will be generated by our system and stored within its profile. Whenever your veterinarian updates your pet's vaccination record, the app will notify you. Having your pets' records easily accessible and always up-to-date saves both you and the veterinarian valuable time.

My Pets are for your family's pets. When a good Samaritan finds your lost pet and identifies it through my pet credentials, the profile will display as follows: You have found “Your Pet's Name”, correct?

Foster Pets are lost pets that belong to someone else's family. When the pet is identified through my pet credentials by a family member, the profile will display as follows. Is this your pet?

Create as many my pet and foster pet profiles as you want.

Yes! Pet owners can upload vaccination records and enter each vaccine's administered and expiration dates

Owners can upload AKC Records, Medical Records, Health Certificates, Rabies Certificates, and Vaccination Records

Absolutely! My Pet Credentials is registered with the American Animal Hospital Association.

Yes! Whether you need help setting up your reservation center or a tutorial on how to use our services, we are here 24/7.

Call The MPC Helpline toll-free at (833) 567 - 8911 or (833) Lost - 911

Definitely! Pet salons can view vaccination records for animals 24/7 without phone calls or emails using My Pet Credentials as a free tool. Furthermore, MPC identifies any lost pet with a microchip or rabies tag if the pet is separated from its owner.

Pet owners can identify the shelter or rescue caring for their lost pet by using their pet's existing microchip number or rabies tag, and get in touch with the rescue, shelter, or foster parent to arrange a speedy reunion.

The pet salon can send an authorization request to the pet owner or the pet owner can send an authorization request to the pet salon. The pet salon will have 24/7 access to all vaccination records and profiles of all pets if accepted

Yes, of course! For all premium subscription accounts ($23.95 annually), appointment requests will include the pets' most recent vaccination records.

Yes! Pet owners can upload vaccination records and enter each vaccine's administered and expiration dates

Absolutely! My Pet Credentials is registered with the American Animal Hospital Association.

Yes! Whether you need help identifying a lost pet or a tutorial on how to use our services, we are here 24/7.

Call The MPC Helpline toll-free at (833) 567 - 8911 or (833) Lost - 911

Definitely! Veterinarians can verify vaccination records for animals 24/7 without scanning, uploading, emailing or phone calls using My Pet Credentials as a free tool. Furthermore, MPC identifies any lost pet with a microchip or rabies tag if the pet is separated from its owner.

Pet owners can identify the shelter or rescue caring for their lost pet by using their pet's existing microchip number or rabies tag, and get in touch with the rescue, shelter, or foster parent to arrange a speedy reunion.

The veterinarian can send an authorization request to the pet owner or the pet owner can send an authorization request to the veterinarian. The veterinarian will have 24/7 access to all vaccination records and profiles of all pets if accepted

Once you have logged in to your MPC account,

Step 1: Locate the pet

Step 2: Click "Create POV" (proof of vaccination).

Step 2a: Enter the administered date

Step 2b: Enter the expiration date

Step 2c: Select any other pets are receiving the same vaccines and dates or enter their date of administration and expiration separately

Step 3: Click the Submit button

Vaccination records will be created with the vet's information, pet owner's information, pet information, and vaccine details. This can be done during vaccine administration at your clinic or by the receptionist during checkout. You won't need to worry about lost records, phone calls to verify records, or over vaccinating.

Yes, absolutely! Veterinarians' accounts are frozen after they register until their license and expiration date are verified. An active veterinarian account is enabled once the veterinarian account has been verified. Our platform will disable the account if a valid veterinarian license cannot be confirmed online or is not uploaded, upon request, before the license expiration date

Veterinarians can upload Medical Records, Health Certificates, Rabies Certificates, and Vaccination Records

Yes! Pet owners can upload vaccination records and enter each vaccine's administered and expiration dates

Absolutely! My Pet Credentials is registered with the American Animal Hospital Association.